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We currently have a vacancy for a Family Support Worker

What does the job involve?

  • As our family support worker, you'll be signposting families to practical help and emotional support when they are experiencing short or long-term difficulties.
  • In some cases you will be providing the support yourself, through the EHA process, drop in sessions or just ‘being available for a chat’; other families will require referral to specialist and/or safeguarding services.
  • Areas in which your support may be needed can range from bereavement or homelessness through to basic parenting skills and sleep management for children.
  • The post holder will be a deputy safeguarding lead and work closely with the other DSLs in school, covering a wide variety of issues, including parental drug and alcohol misuse, domestic violence, physical and mental health issues and neglect.  

What kind of person will you be?

  • You will need to be able to exercise sound judgement and be vigilant to potential risks; you’ll exercise good judgement without being ‘judgemental’. Building rapport with children and parents is an important part of the job but maintaining professional boundaries is crucial. 
  • You will know how to prioritise when everything is ‘urgent’ and you will use your problem solving and organisational skills to manage your workload.
  • You will be a confident communicator, working with a wide variety of professional and completing assessments and reports as well as attending professional meetings including child protection case conferences and strategy review meetings.
  • You will be resilient and able to cope with confrontation. Families may not always want to engage with you or may resent your decision to refer them to safeguarding agencies. You won’t be able to solve every problem and will need to know your own boundaries and seek support to prevent becoming overwhelmed.

The practical bits

  • You will have a sound understanding of safeguarding and preferably have undertaken training recently, but at least within the last two years.
  • You will need a full driving licence and your own vehicle to attend meetings and training, or visit families in their homes (mileage is reimbursed and business insurance provided to staff with no endorsements)
  • You will need to be computer literate in order to complete various online forms and referrals as well as to research information and support available to families.
  • GCSE Maths and English grade C or above (or equivalent)
  • Ideally you will hold a level 3 qualification in a relevant field such as childcare, community work, counselling, education, health or social care. However, skills and experience are equally relevant.
  • Although the regular hours of work will be 8.30am to 12.30pm, Monday to Friday in term time only, you will need to be flexible sometimes in order to attend meetings or accommodate parents.

What will we offer you?

  • A caring school where we all want to make a difference to the outcomes for children.
  • A permanent contract with automatic enrolment into the local government pension scheme which currently pays an employer contribution of 25.6% of your salary.
  • A supportive team of DSLs who all understand the pressures of the role
  • Regular team meetings to ensure that workload is fairly shared and advice and support exchanged.

Visits to the school are encouraged and we’ll try to make sure you have an opportunity to meet the other designated safeguarding leads. Call Karen Cox on 01536 483714 to arrange a suitable time. You can find out more about us and our values by visiting our website, www.millbrook-inf.northants.sch.uk

Millbrook Infant School is committed to equality, safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An enhanced DBS check is required for all successful applicants.

To apply, download the forms below and return the completed application form to bursar@millbrook-inf.northants-ecl.gov.uk by 5pm on Friday 19th July 2019. Interviews will be held on Friday 26th July 2019. 

Application form

Job description

Person specification






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